We have implemented a new product support system that we think will really increase the speed, accuracy and quality of our product support. Our new online ticket system will allow customers to create support tickets via email or through our support page. Customers will be automatically emailed updates as their case is worked on by our support technicians. Our goal is to provide top of the line customer and product support as quick as possible. To log a case simply email email@example.com or visit our support page at http://www.steamxtreme.com/support.